Heartbeat Discovery has not reported since the client was installed.
Solution
Verify that a heartbeat has occurred on the
client by reviewing the inventoryagent.log. This log is located in the
%windir%\System32\ccm\logs folder. You must locate the Inventory: Action=Discovery ReportType=Full string.
You can use the Advanced Client Spy utility to view the status
of discovery data. This utility is part of Configuration Manager Toolkit.
In the discovery record properties, you can view the discovery method that reported the discovery, and the last time that the discovery process ran. You can review the record to determine whether the issue is a failure to run a discovery property. If the data that is provided by Heartbeat Discovery is current, this issue may occur because of a client assignment issue on the SMS Advanced Client computer. If the correct Heartbeat Discovery data is not present, a communication problem may exist between the client, the management point, the site, and the site database.
In the discovery record properties, you can view the discovery method that reported the discovery, and the last time that the discovery process ran. You can review the record to determine whether the issue is a failure to run a discovery property. If the data that is provided by Heartbeat Discovery is current, this issue may occur because of a client assignment issue on the SMS Advanced Client computer. If the correct Heartbeat Discovery data is not present, a communication problem may exist between the client, the management point, the site, and the site database.
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